Job details
Pay
- £24,143 – £28,287 a year
Job type
- Part-time
Shift and schedule
- Weekend availability
- Every weekend
Location
Birmingham
Full job description
Birmingham, West Midlands, United Kingdom
TRENDING
JOB INFO
The full-time starting salary is normally £24,143 per annum. This will be pro-rated in line with your working arrangement of 11 or 15 hours per week. (From 1 August 2025, the University will transition to a new pay structure. This role will be Grade B with the salary range of £26, 923 – £28,287. The post holder will migrate to the appropriate salary point at that time.)
Grade: S3
Part-time, permanent role.
Library and Learning Resources are looking to appoint three Library Experience Attendants to join our Library Experience team. They are recruiting for two 15-hour posts and one 11-hour post.
The Library Experience team serves as the first point of contact for all library-related enquiries, playing a crucial role in student and staff support. The team provides assistance across a range of topics, from subject-specific help to resource discovery and referencing, while also ensuring that the library’s study spaces are well-maintained and accessible. They operate across multiple campuses and offer both in-person support and the University’s only 24/7 online chat service, ensuring that users have access to help whenever they need it. Their role in maintaining the physical environment, answering enquiries, supporting resource discovery, and signposting users to further help makes them a vital part of the Library and Learning Resources strategy.
The role of Library Experience Attendant focuses on ensuring a positive experience for library users by managing resources efficiently and keeping the space conducive to learning.
Key responsibilities include:
- Interacting with students, staff, and other library users to provide help and information.
- Ensuring the library’s collection is well-organised through shelving, tidying, and stock repair to provide an optimal browsing experience.
- Working alongside library colleagues to maintain the library as a welcoming space, ensuring it remains clean, organised and conducive to studying and that library policies are followed.
- Undertaking administrative tasks in relation to Library Experience including the fulfilment of resource requests and keeping accurate records of library usage.
We aim to be flexible with our working patterns, but it is expected that working hours will be:
- 11 hour post: Working 5 weekdays, 2-3 hours per day, based primarily at our City South campus.
- 15 hours posts: Working pattern can be negotiated but will include one half-day on either Saturday or Sunday, and at least one weekday evening shift, based primarily at our City Centre campus.
These working patterns and locations are subject to change, depending on service need.
At Birmingham City University we are proud to be an equal opportunities employer. All staff are expected to understand and enact the University’s commitment to ensuring equality, diversity and inclusion in our employment practice and in all that we do. This commitment is enshrined in our Core Values and is detailed in our Equality, Diversity and Inclusion in Employment Policy. The University values and celebrates the diversity of our staff and students; we welcome people from the many different backgrounds and life experiences that reflect the students and the citizens we serve. We are committed to equality of opportunity for all staff and actively encourage unique contributions, in particular from under-represented groups in respect of age, disability, sex, gender or gender identity, ethnicity, race, religion or belief, sexual orientation or transgender status.
About Library and Learning Resources
Library & Learning Resources (L&LR) is committed to creating a safe, welcoming, and inclusive environment with the goal of inspiring student success, enhancing staff productivity, and promoting well-being. Recognised with the Customer Service Excellence Award, the library service offers a vast array of resources, including millions of learning materials and over 800 study spaces across four library locations. Its services and resources are carefully aligned with Birmingham City University’s academic and business objectives to effectively support the university community.
Library & Learning Resources strategy | Birmingham City University (bcu.ac.uk)
For further information please contact Grace Troth, Library Experience Librarian (Grace.Troth@bcu.ac.uk).
Job Description
The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so, and will be employed by Birmingham City University directly.
ABOUT US
At the heart of our Strategy for 2030 and Beyond, it is our mission to enable our students to transform their lives and to achieve their potential. Through our education and research, and the roles our graduates go on to play in the world, we not only support individuals to transform their lives, but we also play a part in transforming society.
Located in the centre of the UK’s second city, we are a university with a long heritage of innovation and of making, dating back to our origins in 1843 when we were founded as the Birmingham Government School of Design.
Our heritage of making through innovation and its application through knowledge exchange, and of creative research and practice, today finds it expression in our STEAM agenda, in our research and enterprise, and in our commitment to challenge-based learning. Working across disciplines, and delivering impactful research and enterprise, interdisciplinarity is at the heart of the continuing transformation of our academic portfolio.
